Rescheduling
(a) First Time Flyers
If you know you will not be able to make your flights, you may reschedule as follows:
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For standard bookings with more than 48 hours’ notice, you may reschedule your flights.
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For standard bookings with less than 48 hours’ notice, you may not reschedule your flights.
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Where you have booked a group, team build or corporate experiences, 7 days notice is required
If you fail to arrive for your flights, are late for your flights or fail to reschedule your flights within the times above, your booking will no longer be valid and you will not be entitled to a refund.
To discuss rescheduling a booking please contact our Customer Service Team
(b) Pro-Flyers and Returning Flyers
For any Pro-Flyer, Skydiver or Returning Flyer booking, a minimum of 120 hours' notice (5 days) must be given in order to reschedule your flights.
In the event that we do reschedule your flights within the 120 hours' notice period, regardless of the amount of flight time, a charge may be applied.
If you fail to arrive for your flights, are late for your flights or fail to reschedule your flights within the times above, your booking will no longer be valid and you will not be entitled to a refund.
To discuss rescheduling a booking please contact our Customer Service Team