For the best flexibility, we recommend customers purchase Flex+.
Without Flex+, you won't be able to reschedule your booking.
If you fail to arrive for your flights, are late for your flights or fail to reschedule your flights within the times above, your booking will no longer be valid and you will not be entitled to a refund.To discuss rescheduling a booking please contact To discuss rescheduling a booking please contact our Customer Service Team